March Newsletter

We hope everyone’s year is off to a great start. Our team has been hard at work advancing
multiple projects from our user groups. We appreciate the continued collaboration and
engagement as we continue improving our system. We are also pleased to announce the addition
of Robert Roder to our programming team. Robert has quickly integrated into our development
efforts and is already contributing to active projects.
We look forward to formally introducing him during the upcoming user group meetings.

...

To read more, click here. 

Delivering Municipal Software to Local Government with Customer Service as Our #1 Priority

New Help Desk (OneDesk)
https://app.onedesk.com/app-od/o-baimunicipalsoftware/no-applications?customerAccess=

Note: BAI Helpdesk tickets are worked on first and receive the highest response priority. Email messages or phone calls without
a Help Desk reference number will be worked as time permits. High-priority items should always be entered in the Help Desk
to ensure they will be seen by BAI employees.